Associate Auditor, Webster Bank

>> My name is Caitlin Victory. And I'm a recent hire into Webster Bank's Internal Audit Rotational Program. So I'm officially an auditor. Webster Bank is a fantastic company to work for now. It is a New England-based bank with our footprint all along the Connecticut, Rhode Island, Massachusetts, and now into New York. My program is an internal audit training program where they have us work for three months on each of the four respective teams. And while there we're touching all of the different facets of the company trying to discover our passion. Webster, again, is working with us to try to capitalize off of our assets and our passions. We do a lot of number work, a lot of computer work. Technology is here to stay, and it's not going away. And you have to invest in your technology and your computer skills especially with the automated world that people are moving into. But Webster is still trying to maintain that personal contact. It's still people over profit. And they want to work with you to make sure that the consumer has the best experience but also that its employees are happy to be there. In the audit rotational program they have you touch the four different departments that handle the major risk sectors of the company. And throughout the audits you say, "Oh, is this private banking?" Or, "Oh, is this accounting?" Or, "Oh, is this security?" And it's our job to make sure that if the OCC comes in that Webster is in full compliance with all the rules and regulation and that we're not getting slapped on the wrist by the government because we want to be a strong banker and put that strong presence forward and say, "You can have confidence in us as New England's bank." I work a lot with computers. A lot of it is done online. And you'll learn that technology is necessary wherever you go. But you can't underestimate the importance of personal contact. You still have to be able to interface with your boss. And as an auditor, I have to go in through every single different department as a new face, as someone who doesn't know the details of that department, and say, "I'm here to make sure you're following the rules. I'm here to help you do your job as effectively as you can without fear from the government." So I need to be able to transition into their environment, understand them on a personal level, and understand that they are people with needs as well as a program and a department that has to get stuff done. And they do have deadlines. And I am semi-interfering with that but also working with them to make sure that they won't have any future issues.